Welcome to our Global Support Gateway
Please select the Pharos product range relating to your enquiry using these links:
Product Bundles
Designer Controllers
Designer Wall Stations
Designer Remote Devices
Designer Accessories
Discontinued Products
- Designer RIO Datasheet (June 2026)
- Designer VLC rev1 Datasheet (October 2025)
- Designer RIO D Datasheet (March 2025)
- Designer TPC Datasheet (December 2024)
- Designer EXT Datasheet (December 2024)
- Designer TPC + EXT Datasheet (December 2024)
- Designer TPS Datasheet (Jun 2024)
- Designer POE Datasheet (Jun 2024)
- Designer RDM Datasheet (Jun 2024)
- Designer LPC X rev2 Datasheet (Dec 2023)
- Pharos LPC X rev1 Datasheet (Aug 2011)
- Pharos LPC Datasheet (Nov 2009) serial numbers 001xxx – 005xxx
- Pharos EXP Datasheet (Nov 2009)
- Pharos AVC Datasheet (Nov 2009)
Pharos Express
Pharos Designer
IO Modules
Pharos Director
Pharos DMX Record
Pharos Firmware Migration Tool
Pharos Project Migration Tool
Pharos Designer
Pharos Interface Editor
Pharos Installation Manager
Pharos Dynamic Media Manager
Please note: Installation Manager and Dynamic Media Manager are not recognised by OS X Gatekeeper in Mountain Lion. Please switch off Gatekeeper in System Preferences in order to install either of them.
Express Installation Documents
- Express Control Hardware Quick Start
- Express Control Installation Instructions
- Express Touch 5 Installation Instructions
- Express Touch 8 Installation Instructions
- Pharos RIO D4 Installation Instructions
- Pharos RIO G4 Installation Instructions
- Pharos Repeat Installation Instructions
- Pharos Switch Installation Instructions
Express Wall Station Mounting Guides
Designer Installation Documents
- Pharos Installation Guide
- Pharos RIO 84 Installation Instructions
- Pharos RIO D4 Installation Instructions
- Pharos RIO G4 Installation Instructions
- Pharos Designer TPS 5 Installation Instructions
- Pharos Designer TPS 8 Installation Instructions
- Pharos Designer LPC X S3 Installation Instructions
- Pharos Designer VLC S2 Installation Instructions
- Pharos Designer VLC+ M Installation Instructions
- Pharos Repeat Installation Instructions
- Pharos Switch Installation Instructions
Designer Wall Station Mounting Guides
Installation Guides for Legacy Products
Designer 2
Legacy Designer 1
- Designer 1 Online Help
- Interface Editor Online Help
- Dynamic Media Manager Online Help
- Designer 1 User Manual – A4
- Designer 1 User Manual – Letter
- Designer 1 User Manual – eReader
- Interface Editor User Manual – A4
- Interface Editor User Manual – Letter
- Dynamic Media Manager User Manual – A4
- Dynamic Media Manager User Manual – Letter
- Installation Manager User Manual – A4
- Installation Manager User Manual – Letter
Pharos Cloud
Express Range
- Express Control 1 Specification
- Express Control 2 Specification
- Express Control 4 Specification
- Express Control 6 Specification
- Express Touch 5 Specification
- Express Touch 8 Specification
- Pharos RIO D4 Specifications
- Pharos RIO G4 Specifications
- Pharos Repeat Specifications
- Pharos Switch Specifications
Designer Controllers
Designer Wall Stations
Designer Remote Devices
Designer Accessories
Discontinued Products
- Designer RIO 80 Specifications
- Designer RIO 44 Specifications
- Designer RIO 08 Specifications
- Designer EXT Specifications
- Designer RDM Specifications
- Designer PoE Specifications
- Designer RIO D Specifications
- Designer TPC Specifications
- Designer TPS Specifications
- Designer LPC X rev2 Specifications
- Designer VLC rev1 Specifications
Hardware
Integration
- Introduction to DMX
- Serial Integration
- Ethernet Integration
- Using Digital Inputs
- Using Relay Outputs
- Advatek PixLite Mk3 Integration
- Audio Integration
- BrightSign Integration
- Control4 Integration
- Crestron Integration
- ISAAC RDM Integration
- Ross Video Dashboard
- Sensor Integration
- QSC Q-SYS Plugin (Designer)
- QSC Q-SYS Plugin (Express)
Software
Express Introduction Videos
Example Project Videos
Explainer Videos
- Connecting to an Express controller
- Initial hardware configuration
- Managing fixtures and patching
- Additional fixture types
- Effects: fixture ordering and mapping
- Passwords, users and security
- Tags 1: Working with Tags in Express
- Tags 2: Approaching a project using tags
- Tags 3: Solving special requests with tags
- When and how to use the rotary dial
- Working with units on the canvas
- Additional ports with RIO's
- Patching to Art-Net, sACN, KiNET
- Working with RDM
- Working with DALI
- Working in the Schedule calendar
- Touch Interface settings
- Setting up Express in Cloud
- Integration and interactions in Express
- Understanding nested spaces
- Help and troubleshooting resources
Getting Started Videos
Online Training Videos
Large Projects Tutorial Videos
Introduction to Scripting Videos
2021 Webinar Series
2020 Webinar Series
- Control your installation based on the weather
- Integrating with emergency systems
- LPC vs VLC family
- Integrate Xicato with your Pharos system
- Working with Real Time and Astronomical timelines
- Designer 2 best practices and useful tips
- Pharos and Audio – input, output, simulation, timecode and MIDI
- Integration options with BMS systems (Modbus, Bacnet, KNX)
- Integration with 3rd party lighting protocols (Casambi, Xicato, Hue, Dynalite)
Express Tips & Tricks
- RDM status monitoring and management in Express
- Getting started with Pharos RIO D4 in Express
- Groups – a flexible way to organise fixtures within a space
- Static overrides in dynamic scenes
- RDM Fixture Status Monitoring in Express
- Getting started with Pharos RIO G4 in Express
- How to control fixtures with extended parameters in Express
- How to get your free extended trial of Pharos Cloud with Express Control
- Getting started with the Simple Ethernet API in Pharos Express
- How to set up DALI integration with Express Control
- Make way for an impromptu special event by pausing your schedule
- How to use the Express Touch app
- Changing fixture types in Pharos Express
- How to link skins on Express Touch to tags in Pharos Express
Designer Tips & Tricks
- User access controls in Pharos Cloud
- Fixture Status Monitoring in Pharos Cloud
- DMX Input Triggering on RIO Devices
- Advatek PixLite Mk3 Integration in Pharos Designer
- New in Designer 2.15: Enhanced eDMX Pass-Through
- New DALI Features in Designer 2.14
- How to Schedule RDM Status Tests in Designer 2
- New in Designer 2.14: Specify a Playback Group in Timeline and Scene Triggers
- Upgrading to Designer 2.14: What’s New for Touch Devices?
- How to access your controller’s project file using Pharos Cloud
- RDM patching, status monitoring and management in Designer 2
- Reveal more detail with adjustable timeline row height in Designer 2
- Access flag properties using trigger variables in Designer 2
- Focus on a section of your timeline with Loop Regions in Designer 2
- Write scripts straight into a trigger with Quick Scripts in Designer 2
- Program to music with Music Timelines in Designer 2
- Getting started with DMX Record
- New in Designer 2.11: Timeline Flag Import and Export
- Custom Presets & Leveraging AI to Create New Visual Effects
- New in Designer 2.10 – Enhanced Fixture Tooltips
- New in Designer 2.9 – Authentication Rework
- LPC and VLC Families
- Making a Scene with DALI
- DALI Configuration
- New in Designer 2.8 – API Propagation
- New in Designer 2.8 – sACN Sync
- New in Designer 2.8 – VLC Enhancements
- Splitting the EDN
- Mix your colours with Direct Colour
- Feel Absorbed, Included and Enabled
- Don’t miss a beat with Timeline Audio
- Real Time and Astronomical Timelines
- Keeping your colour controls in sync
- Alternate Selection Methods
- Explore the advanced options in the Fixture Duplication Tool
- Create useful fixture arrangements with Fixture Templates
- Understanding the Patch Navigator
- Utilising layout keyboard shortcuts
- Roll the dice on the Gradient Tools Randomiser!
- Tips for migrating to Designer 2
Express 1 Tutorial Videos
Designer Custom LUA Presets
Designer Starter Web Interfaces
Designer v2.9.x (API v6) and above
Designer Starter Web Interfaces Archive
Designer Touch Interface Themes
Designer Default Web Interface Theme
Designer Script Examples
Designer IO Modules
Designer
Express
These projects were created when Express was known as Expert, and in v1 software, but will still give you a good understanding of programming Express, whilst we update our resources.
Cloud Portal
Designer Wiring Diagrams
TPC Wiring Diagram Examples
- TPC
- TPC – RIO 80
- TPC – RIO 44
- TPC – RIO 08
- TPC – RIO A
- TPC – RIO D
- TPC – BPS UK
- TPC – BPS US
- TPC – TPS
- TPC – EXT
- TPC – EXT – RDM
- TPC – EXT – RIO 80
- TPC – EXT – RIO 44
- TPC – EXT – RIO 08
- TPC – EXT – RIO A
- TPC – EXT – RIO D
- TPC – EXT – BPS UK
- TPC – EXT – BPS US
- TPC – EXT – TPS
- TPC examples (all)
- TPC – EXT examples (all)
VLC Wiring Diagram Examples
Multi-controller Wiring Diagrams (I)
Multi-controller Wiring Diagrams (III)
- 2x LPC X (single network)
- 2x LPC X (dual network)
- 2x LPC X (individual networks)
- 2x VLC (single network)
- 2x VLC (dual network)
- 2x VLC (individual networks)
- 2x VLC+ (single network)
- 2x VLC+ (dual networks)
- 2x VLC+ (individual networks)
- LPC X & VLC (single network)
- LPC X & VLC (dual network)
- VLC & LPC X (single network)
- VLC & LPC X (dual network)
- VLC+ & LPC X (individual networks)
- VLC+ & VLC (single network)
- VLC+ & VLC (dual network)
- VLC+ & VLC (individual networks)
- Dual Controller examples (2x 19inch)
.
Multi-controller Wiring Diagrams (II)
- TPC & LPC X (single network)
- TPC & LPC X (dual network)
- TPC – VLC (single network)
- TPC & VLC (dual network)
- TPC & VLC+ (single network)
- TPC & VLC+ (dual network)
- LPC & LPC X
- LPC & LPC X (single PoE network)
- LPC & LPC X (dual network)
- LPC & VLC (single network)
- LPC & VLC (single PoE network)
- LPC & VLC (dual network)
- LPC & VLC+ (single network)
- LPC & VLC+ (single PoE network)
- LPC & VLC+ (dual network)
- Dual Controller examples (1x 19inch)
Controller – EDN Wiring Diagram Examples
- 19″ Controller and EDN only
- 19″ Controller and EDN – SDI only
- 19″ Controller and EDN via a flat network
- 19″ Controller and EDN – SDI via a flat network
- 19″ Controller and EDN direct
- 19″ Controller and EDN – SDI direct
- 19″ Controller and EDN via switches
- 19″ Controller and EDN – SDI via switches
- 2x 19″ Controllers and EDN
- 19″ Controllers and EDN – SDI
- DIN-rail Controller and EDN
- DIN-rail Controller and EDN – SDI
- 2x DIN-rail Controllers and EDN
- 2x DIN-rail Controllers and EDN – SDI
- EDN and EDN – SDI wiring examples (all)
Express Line Drawings
Express Renders
Express Installation Templates
Designer Line Drawings
Designer Renders
Documents
Brochures
Brand Identity Guide & Digital Assets Packs

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Browse our video series introducing DMX basics to get you started in dynamic architectural lighting control.

Keeping you up-to-date about hardware changes, product end-of-life, availability and replacements.

