Pharos is staffed by talented individuals from a diverse range of backgrounds. We offer a rewarding, flexible, supportive working environment, as well as on-site training to develop your skills.
Our current vacancies are listed below, but you are also welcome to make a speculative application by sending your CV to careers@pharoscontrols.com.
Also shown below are vacancies at our sister company Carallon – a product development company that provides R&D services to Pharos.
| Job Reference | CAR/TEST/AUG18 |
| Salary | Competitive, dependent on level of experience |
| Working Hours | Full-time (37.5 hours/week) |
| Contract Type | Permanent |
| Location |
Carallon offices, Ealing Broadway, London W5 (The post holder may be required to work at other locations, at the discretion of their line manager.) |
About Us
Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control.
Projects our team designs and manufactures for include:
- The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
- The Martin Professional P3 LED Video Wall processors
- The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.
We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.
Job Summary
We are looking for an experienced software test specialist to join our team. Primary focus would be on effective manual testing of our industry-leading lighting control and video processing products, however we also utilise automated testing using Squish. We offer a very friendly, flexible and supportive working environment.
Candidates should be able to manage their own time as they will be involved in testing across multiple projects, working independently but under the guidance of the project leader. Good communication skills are essential in liaising with external clients on clarifying field reports as well as working internally with developers to reproduce reported faults. This position is suitable for those with some prior experience of software testing, but training will be provided on our products and related technologies. The ideal candidate will be methodical, with an eye for detail, but will also be able to think creatively to anticipate how customers might use a product and where problems might occur.
Key Responsibilities
- Quality assurance testing of new products and software versions prior to release
- Investigating fault reports to reproduce issues, identify bugs and document them thoroughly in our defect-tracking system
- Create detailed, comprehensive and well-structured test plans and test cases
- Design, develop and execute automation scripts
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Stay up-to-date with new testing tools and test strategies
- Collaborating with colleagues on improving our testing methodology and the efficiency and quality of our QA
Essential Qualifications
- An undergraduate degree in a relevant engineering subject or equivalent
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both manual and automated testing
- A methodical approach and a good eye for detail
- Strong computing skills and an aptitude for learning to use advanced software
- Analytical skills, including the ability to understand and reason about complex information
- Strong communication skills in both verbal and written English
- Excellent time management, including the ability to prioritise conflicting tasks appropriately
- Ability to work independently under guidance
Desirable Extras
- Technical experience working with lighting or AV control products
- Familiarity with video standards and technologies
- Previous experience of project management or team leadership
- Previous experience coding with HTML, JavaScript and/or Lua
- Previous experience with the Squish automated GUI testing system from froglogic
| Job Reference | CAR/PCE/APR19 |
| Salary | Competitive based on experience |
| Working Hours | Full-time (37.5 hours/week) |
| Contract Type | Permanent |
| Location | Carallon offices, Ealing Broadway, London W5 (The post holder may be required to work at other locations, at the discretion of their line manager.) |
About Us
Carallon is a product research and development company creating industry-leading, award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing, and motion control. We have our own UK-based manufacturing capability focused primarily on high-value, high-specification control products in low- to medium-volume, as well as working with manufacturing partners overseas.
Our products are used all over the world for high profile installations and events; the London Eye, the Academy Awards, U2 and Ed Sheeran world tours, and Madame Tussauds to name a few.
Products we manufacture include:
- the Pharos Architectural Controls range of lighting control products, used in theme parks and architectural installations worldwide
- the Martin Professional P3 LED Video Wall processors
- the industry-leading Brompton Technology control and processing solution for video walls used in concerts, awards shows, and television
Job Summary
We are looking to add an experienced Product Compliance Engineer to our fast-growing team. The post holder will administer and maintain all aspects of product regulatory compliance to international directives and standards for the extensive range of embedded control system products developed and manufactured by Carallon.
This will involve working closely with the R&D team during new product development to specify necessary standards and coordinate the required testing and approval processes. The post holder will also act as a point of contact for Carallon customers on compliance and regulatory matters, working with them to offer advice, establish their requirements, and update internal compliance procedures where necessary.
This is a new role that will take over some responsibilities from our Manufacturing Manager and will work under his supervision going forward. Excellent communication skills, a high-level of personal organisation and attention to detail are all essential. A secondary aspect to the role will be supporting the Manufacturing Manager with the operations of the manufacturing department and supporting an ongoing programme of quality improvement. The position is suitable for a dynamic team player with prior experience of product regulatory compliance within the electronics industry who is looking for a new challenge and an opportunity with a fast-growing UK-based manufacturer.
Key Responsibilities
- Administer and maintain all aspects of product regulatory compliance to international directives and standards for embedded electronic devices.
- Monitor international standards and provide advice and guidance to the R&D team on any new or changing requirements.
- Ensure global EMC and safety compliance requirements are understood and adhered to e.g. CE, FCC, UL etc.
- Coordinate testing and approval process for all new products.
- Technical file management ensuring that all relevant data is correct and satisfies FCC, UL, CE, etc, marking requirements and is available to customers and third parties on request.
- Provide technical responses to customers with respect to international standards and product compliance.
- To manage materials compliance in line with RoHS, REACH and other international, national and corporate legislation and standards.
- To manage materials conformity declarations and certification.
- Assess and monitor the performance of our suppliers with respect to regulatory and materials compliance and our quality requirements
- Support work to review and update quality management procedures within manufacturing
Essential Qualifications
- Degree/HND in a relevant engineering subject or significant experience in a similar technical role
- Significant experience (>2 years) within a product compliance/regulatory role
- Excellent understanding of product compliance to international standards including UL, CE, FCC
- An understanding of materials compliance including RoHS, REACH
- Electronics fundamentals
- Excellent communication skills in both verbal and written English
- A highly methodical approach and a high level of organisation
- A good team player who also has the ability to work independently under guidance
Desirable Extras
- Prior experience with specific regional compliance standards such as CCC (China)
- Prior experience carrying out XRF testing for materials compliance
- Prior experience working with or putting in place quality management systems, e.g. ISO 90001
| Job Reference | CAR/TW/APR2019 |
| Salary | Competitive, dependent on level of experience |
| Working Hours | Full-time (37.5 hours/week) or Part-time (at least 22.5 hours/week) |
| Reporting | Group Marketing Manager |
| Contract Type | Permanent |
| Location | Carallon offices, Ealing Broadway, London W5 (The post holder may be required to work at other locations, at the discretion of their line manager.) |
About Us
Carallon is a product development company specialising in control systems for the entertainment industry. It is part of a group alongside industry-leading brands Pharos Architectural Controls, Brompton Technology and SixEye.
Pharos Architectural Controls provides advanced lighting control solutions for architecture, themed entertainment and other specialist industries. Our award-winning products are installed across the world, running day and night in international landmarks, theme parks, shopping malls, stadiums, art installations, museums and airports.
Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran.
SixEye provides SaaS (Software as a Service) enabling best in class remote management of professional control systems, with particular focus on the AV, lighting and entertainment environment. Secure device management features include firmware and file upload, triggering, real time status, logging and more.
The Carallon group is close-knit and highly motivated with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The group's close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment.
Job Summary
The Technical Writer is a new position within our group-wide marketing team working across all our brands. The successful candidate will create and maintain user manuals and other customer-facing technical documentation for our Pharos, Brompton and SixEye brands, working independently but in consultation with the product management and technical support teams for each brand and under the direction of an experienced marketing manager.
Key Responsibilities
- Work closely with the development team and product management to gain a clear understanding of new products and features and act as a conduit for this knowledge to the marketing team
- Work with product management and the marketing team to develop a full understanding of the audience and requirements for our technical documentation
- Create and maintain user manuals (online and print formats) for Pharos, Brompton and SixEye as required
- Prepare or commission graphics and illustrations to elaborate on or complement technical writing
- Assist our technical support teams in preparing training material
- Act as a channel for feedback from users to the development team on usability and feature requests
- Coordinate translation of technical documentation into other languages as required
- Collaborate with the marketing team and product management to ensure all other technical product documentation (e.g. datasheets, release notes, application notes, product videos, etc.) is prepared in a timely and accurate manner
- Ensure all documentation conforms to agreed branding and house style guidelines
Essential Qualifications
- Degree in English or communications, or a technical subject
- Significant experience of technical writing for software products with a portfolio of previous work
- Strong communication skills in both verbal and written English
- Ability to explain technical concepts clearly to audiences of varying levels of ability
- Excellent team working
- Good organisational skills, attention to detail and ability to work to deadlines
Desirable Extras
- Knowledge or experience of stage or architectural lighting, or LED video, or live event production or a related industry
- Experience using Madcap Flare
- Some experience of web design or working with markup languages
- A working knowledge of any additional languages
